Induction Training

Basic Training

Introduction to the employer’s company

  • Company and business profile
  • Company health and safety policy and procedures
  • Other relevant policies/procedures
  • Terms and conditions of employment
  • Explanation of working environment
  • Roles, responsibilities and reporting
  • Allocation to supervisor/manager
  • Issue of uniform and equipment (if required)
  • Issue of company contact names and numbers

Introduction to workplace

  • Explanation of customers business
  • Prime purpose of security operation at this site
  • Introduction to colleagues
  • Identify and/or introduce customer contacts
  • Shift pattern
  • Site layout
  • Refreshment and toilet arrangements
  • Dress code

Assignment health and safety procedures

  • Site safety procedures
  • Reporting arrangements
  • Sources of First Aid assistance
  • Location of First Aid equipment
  • Personal action in event of a fire
  • Evacuation procedures and assembly points
  • Personal protective equipment and its use
  • Locations of any specific risks

Assignment familiarisation

  • Familiarisation with assignment instructions
  • Making routine check-calls/signals to control room
  • Duress/emergency calls to control room
  • Location/use of equipment used on duty (torches; radios etc)
  • Location/use of log book, registers etc
  • Completion of incident reports
  • Familiarisation with geography of the assignment
  • Locations of security positions to be staffed
  • Location of emergency exit routes
  • Locations of fire alarm points

Assignment familiarisation

  • Familiarisation with assignment instructions
  • Making routine check-calls/signals to control room
  • Duress/emergency calls to control room
  • Location/use of equipment used on duty (torches; radios etc)
  • Location/use of log book, registers etc
  • Completion of incident reports
  • Familiarisation with geography of the assignment
  • Locations of security positions to be staffed
  • Location of emergency exit routes
  • Locations of fire alarm points
  • Locations and use of fire fighting equipment
  • Explanation of any electronic security systems
  • Familiarisation with patrol routes
  • Actions in the event of emergency (intruder; fire; flood; leak;terrorism; accident; vandalism; mechanical/electrical failure)

Feedback from security officer

  • Feedback on personal skills and behaviour
  • Feedback received from customer/colleagues (if any)
  • Any additional training and support agreed with trainee

Skills development

  • Reinforcement of generic security knowledge and skills
  • Further develop assignment-specific knowledge and skills
  • Develop customer service skills
  • Extend range of knowledge (assign to new on-site locations)
  • Observation of different shifts/sites (if relevant)
Induction Training